FAQ
FAQ – 9DollarNecklaces
📦 How long does shipping take?
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Orders are processed within 1–3 business days.
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Shipping usually takes 3–7 business days within the U.S.
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You’ll receive tracking information as soon as your order ships!
💳 What payment methods do you accept?
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We accept Visa, Mastercard, American Express, Discover, PayPal, and more.
🔄 Can I return or exchange my order?
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All sales are final.
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Please double-check your chain's size, style, and color before ordering.
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We do not offer refunds or exchanges.
🛡️ Will my chain turn green or tarnish?
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No!
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Our chains are crafted to stay fresh — no green necks, no tarnishing.
🎁 How can I get free gifts or special promotions?
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Sign up with your email and/or phone number at checkout to get exclusive offers, free gifts, and early access to drops.
✉️ How can I contact you?
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DM us on IG or email us and we’ll get back to you within 24–48 hours.
Need more help?
Message us anytime — we're here for you.